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Terms and Conditions

Terms and Conditions

Welcome to Cartferi. By accessing or purchasing from our website, social media, or any official platform operated under Cartferi, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services.

1. Company Information

  • Business Name: Cartferi

  • Business Type: Home Appliances, Kitchen Tools & Smart Lifestyle E-commerce Platform

  • Contact: [আপনার ফোন নম্বর দিন] | info.cartferi@gmail.com | https://cartferi.com

2. Acceptance of Terms

By using our website, placing an order, or interacting with our services, you agree to be bound by these Terms and Conditions. Cartferi reserves the right to update or modify these terms at any time without prior notice.

3. Products and Pricing

  • All products displayed on our website are subject to availability.

  • Prices are listed in Bangladeshi Taka (BDT) and include applicable taxes unless otherwise stated.

  • We reserve the right to change product prices or discontinue items without prior notice.

4. Order and Payment

  • Orders are confirmed only after successful verification or cash-on-delivery confirmation.

  • We accept multiple payment methods, including Cash on Delivery (COD), Mobile Banking (bKash, Nagad, Rocket), and Online Payments.

  • Cartferi reserves the right to cancel any order in case of payment issues, stock limitations, or suspicious activity.

5. Delivery Policy

  • Delivery time varies depending on location and product availability (usually 1–2 working days inside Dhaka and 2–4 working days outside Dhaka).

  • Customers must provide accurate delivery details. Cartferi will not be responsible for delays caused by incorrect information or third-party courier issues.

6. Return & Replacement Policy

  • Products must be checked during delivery in front of the delivery person.

  • Returns or replacements are allowed under specific conditions (wrong, defective, or damaged items).

  • Replacement requests must be initiated within 3–7 days of delivery along with proper proof (such as an unboxing video).

7. Refund Policy

  • Refunds are processed only after the returned product has been inspected and approved by our quality team.

  • Refunds will be made using mobile banking or the same payment method used during purchase within 3–5 business days after approval.

8. Use of the Website

  • You agree not to misuse the Cartferi website or engage in any activity that could harm the site or its users.

  • All content, images, logos, and materials on this website are the property of Cartferi and protected by copyright law.

9. Privacy Policy

  • Your privacy is important to us. Personal information shared with Cartferi is protected and used solely for order processing, customer support, and marketing purposes.

10. Limitation of Liability

  • Cartferi will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

  • Product images may differ slightly from actual products due to lighting or screen differences.

11. Governing Law

These Terms and Conditions are governed by and interpreted under the laws of Bangladesh. Any disputes shall be settled in accordance with the legal jurisdiction of Dhaka, Bangladesh.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us: